Can the first responses fit?
Compare current assignments with possible reassignment using the remaining handling minutes and eligible owners you supply. Each response needs one contiguous block by one person before its existing deadline.
Local planning only: no case assignment, reply, resolution or backlog is changed. This scenario stays while you switch the three tools. Export it separately before leaving the family, opening a new workspace or changing account/organization; workspace JSON does not contain it.
0 open, unanswered cases at review time 2026-10-31T08:23:00.000Z. Excluded: 0 paused, 0 resolved, 0 already answered and 0 not yet opened.
Choose cases and capacity
Review starts at the existing workspace review time. Horizon: at most 7 calendar days. Dates use the same fixed UTC offset (0 minutes) and business calendar as the deadline planner below. Intervals retain their absolute instants when the display offset changes.
Dated net availability
Use existing owner IDs. Missing availability remains unknown. Explicitly choose no capacity when none is available; no hours or skills are inferred.
Bounds: 50 selected cases, 20 existing owners, 7 calendar days, 200 intervals and 1 MiB including source and review. A candidate's failure is not proof of global infeasibility. Clock slots use the declared fixed offset; no inferred DST, future arrivals or resolution scheduling.